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How do I access the National Relay Service?

The National Relay Service (NRS) ensures Qantas Life Insurance is accessible to customers who have a hearing or speech impairment.

To access a Qantas Life Insurance telephone number:

  • TTY (Text Telephone) users – phone 13 36 77 then provide the Qantas Life Insurance phone number you wish to contact.
  • Speak and Listen (speech-to-speech relay) users – phone 1300 555 727 then provide the phone number you wish to contact.
  • Internet relay users – visit the National Relay Service website, and provide the phone number you wish to contact.

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