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Why are other funds doing much larger cash back offers?

The give back is determined by any claims savings made because our members had reduced access to healthcare services throughout the pandemic. Since the beginning of the pandemic, funds were set aside to help cover costs for any claims catch-up once healthcare and ancillary services returned to normal.

To date, the volume of catch up in claims has been lower and slower than expected, which is why Qantas Health Insurance is able to return funds to our members.

nib has maintained some provisioning to account for any future catch up in claims.

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