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What are exploratory costs?

When claiming for escape of liquid, you may not know the source of the escape of liquid so exploratory work may be required to find the source. Where possible, exploratory work should use non-destructive methods to prevent further unnecessary loss or damage. If we accept your claim, we will:

  • pay reasonable costs to locate the source of the escaped liquid at the insured address using the most suitable method of exploratory work
  • repair the damage to your insured home and contents caused by necessary exploratory work.

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